Condo Smarts October 30, 2019
Accommodation for Alterations

Dear Tony: As president of our strata, I am trying to prevent our strata council from taking a position that I am certain will result in either a complaint with the tribunal or human rights. There are 2 town homes for sale in our Maple Ridge complex, and in one of the townhouses, the buyers have requested permission to install a small four-foot ramp as their youngest child currently requires a wheel chair. We have a bylaw that prohibits any types of alterations to the exterior of the units including the addition of screen doors, awnings or ramps. A group of owners have already submitted a petition directing council to enforce the bylaws. Our council members insist that we must enforce our bylaws unless the owners agree to an amendment. We are at an impasse. We have a bylaw that we have an obligation to enforce and we have a request to alter common property to accommodate access. How could this be best managed? K.D.R.

Dear K.D.R.: Unless there is an exempting provision, a bylaw is not enforceable if it contravenes the Strata Property Act, the Human Rights Code or any other enactment or law. Accommodation for access under the BC Human Rights Code is a requirement to the extent the accommodation is reasonable and does not result in undue hardship for the owners of the strata corporation. A test of undue hardship is generally financial. Would the alteration result in a serious hardship for the corporation? A common example may be the requirement or request for the strata corporation to install an elevator in a building where one does not exist. The installation, construction, costs could easily result in undue financial hardship for the strata corporation owners and may also result in loss of common areas or parts of strata lots. A common argument against alterations: “the buyers knew when they bought in, we had no ramp at the front door, why should we install it now?” or “they are not owners yet and the strata corporation does not have to respond to their request or inquiry”. The rights to accommodate or the intent to accommodate are both protected under the Human Rights Code. Whether the party is a buyer or the owner, the strata corporation has an obligation to comply with the Human Rights Code, consider the request, and in good faith negotiate with the applicants. As the request relates to common property, the strata corporation may request reasonable conditions be met, such as the type of construction, the requirement to meet building codes and obtain building permits if required, and the obligations for maintenance. If an alteration is to the main common entry or access to a common area is requested, the strata corporation may be responsible for the costs and the alterations on a voluntary basis or may be ordered by the Civil Resolution Tribunal or the Human Rights Tribunal to complete the alterations. Items such as common FOB activated powered doors, lifts and ramps, may all be ordered to accommodate owners, tenants and occupants. If a strata corporation has discovered they have adopted an unenforceable bylaw, seek legal advice before you consider enforcing or applying the bylaws. A small investment to ensure the rights decisions are made before your strata corporation is named in a tribunal or human rights claim, will significantly reduce your liabilities.

Join CHOA in partnership with BC Housing and Canada Mortgage and Housing (CMHC) on November 22 at the Italian Cultural centre for a national housing day forum on modernizing multi family buildings for energy efficiencies, access and accommodation. Call 604 515 9672 or email info@choa.bc.ca to register.

Tony Gioventu, Executive Director CHOA
Sign up now for Spring Seminars in your area. Topics this spring will highlight Insurance, Above and Below the Deductible, Creating an Operations Plan for Maintenance, Renewals, & Annual Budgeting, and Bullying and Harassment in your strata and the workplace. Go to:

CML Properties
272 Lansdowne Street
Kamloops, BC, V2C 1X7

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